A Premium Customer Program by Norman’s Quality Repair
Built to help homeowners protect their biggest investment, stay ahead of repairs, and save with trusted local service.
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WELCOME TO HOMEGUARD
A personal introduction to your membership.
Thank you for trusting us with your home.
Welcome to HomeGuard. We created this program because caring for a home should feel proactive, organized, and dependable - not stressful. Too often, small maintenance concerns go unnoticed until they turn into expensive repairs. HomeGuard is designed to help change that.
As a HomeGuard member, you now have a trusted local partner helping
you protect your home year-round. You receive preferred member
benefits, priority scheduling whenever possible, seasonal maintenance
reminders, and an annual Home Wellness Inspection designed to identify
potential issues before they become bigger problems. This guide explains how your membership works, what is included, and how to get the most value from HomeGuard. We are honored to be part of caring for your home, and we look forward to serving you with the same pride, honesty, and attention to detail Norman's Quality Repair was built on.
Protect Today. Prevent Tomorrow.
Norman's Quality Repair
WHAT IS HOMEGUARD
A simple home care program built around prevention, savings, priority, and trust.
HOMEGUARD IS SIMPLE
- Priority service when you need help.
- Preferred labor pricing on qualifying work.
- An annual inspection to help identify maintenance needs.
- Seasonal reminders so your home stays protected year-round.
The Homeguard Pillars
Protect
Catch small problems before they become expensive repairs.
Save
Preferred pricing helps your membership pay for itself.
Priority
Members receive priority scheduling whenever possible.
Trust
Local, reliable service from the company you already know.
What’s Included
Every HomeGuard membership includes the core benefits homeowners actually use.
Priority Scheduling
Members go to the front of the line whenever possible. When your home needs attention, you receive preferred scheduling consideration.
Preferred Labor Pricing
Save on qualifying repair and maintenance projects with preferred member pricing.
Annual Home Wellness Inspection™
A proactive yearly inspection designed to find maintenance concerns before they become costly.
Seasonal Maintenance Reminders
Helpful home care reminders throughout the year so important seasonal tasks do not get forgotten.
Homeguard Rewards™
Refer friends, family, or neighbors and earn one free month when they complete a qualifying job.
How Homeguard Works
- Join Homeguard - Become a preferred member for just $15/month.
- Use Your Benefits - Call or text when you need service and receive member benefits.
- Schedule Your Inspection - Book your Annual Home Wellness Inspection when available each year.
- Receive Your Report - Get a clear Home Wellness Report with photos, notes, and priorities.
- Stay Ahead - Use your report and seasonal reminders to prevent costly surprises.
Annual Home Wellness Inspection™
The centerpiece of HomeGuard and one of the most valuable parts of your membership.
Prevention Is the Point
Your inspection is designed to help identify visible maintenance concerns before they become bigger and more expensive repairs. We look for issues homeowners often miss and document findings in a clear, easy-to-understand report.
Areas We May Review
- Roofline & visible shingles
- Gutters & drainage
- Siding & trim
- Windows & exterior doors
- Caulking & penetrations
- Decks, stairs & railings
- Foundation & grading
- Crawlspace or attic access
- Water heater area
- Visible plumbing concerns
- GFCI & basic safety checks
- Smoke/CO detector locations
Important Note
HomeGuard inspections are visual maintenance reviews, not code inspections, engineering reports, pest inspections, mold testing, or real estate home inspections.
Your Home Wellness Report™
A professional report designed to help you understand, prioritize, and plan.
Your Home Wellness Report™
94/100
EXCELLENT
Your score gives you a simple snapshot of your home's visible maintenance condition and helps track improvements over time.
Homeguard Rewards™
A simple referral program that thanks members for spreading the word.
Refer a Neighbor. Earn a Free Month.
When someone you refer books and completes a qualifying job with Norman's Quality Repair, you receive one free month of HomeGuard.
Simple, valuable, and easy to share.
Share Norman's Quality Repair
Tell a friend, neighbor, or family member about your experience.
They Book & Complete a Job
Once their qualifying service is completed, the reward is earned.
You Get One Free Month
Your HomeGuard account receives one free month credit.
Referral reward applies after a referred customer completes a qualifying paid job. Program details may be updated as needed.
Using Your Membership
Everything should feel easy. Here's how to get the most value from HomeGuard.
Need Service?
Call or text (757) 636-1551 and let us know you are a HomeGuard member. We will note your member status, apply your benefits where applicable, and help schedule your service.
Can I cancel?
Yes. HomeGuard is designed to be simple and flexible.
When do I receive my inspection?
Members receive one annual Home Wellness Inspection. Scheduling is coordinated based on availability and service area.
How do referral credits work?
Earn one free month when a referred customer completes a qualifying paid job.
Does it include free repairs?
No. HomeGuard provides member benefits, preferred pricing, reminders, and the annual inspection. Repair labor and materials are separate unless stated otherwise.
Can another household use my membership?
Membership benefits apply to the enrolled home unless Norman's Quality Repair approves otherwise.
Is this a home warranty?
No. HomeGuard is a proactive home care membership, not insurance or a warranty program.
Thank You for Becoming a Homeguard Member
You now have a trusted local partner helping you protect your home, stay ahead of maintenance, and plan repairs with confidence.